The Relational Lens

The research-based underpinning of our work at the Relationships Foundation is the Relational Proximity framework®. This book explains the framework and its 5 dimensions of Relational Proximity, providing an exploration of their use. Through these dimensions, the framework measures the amount of relational access individuals have to one another, thus enabling management to address organisation-wide relationship problems and strengthen the relational infrastructure on which productivity depends.

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this book (is) timely, especially for the corporate world...Here are the tools and the case studies to enable companies to give stakeholder relationships the kind of detailed and systematic attention which will bring an informed understanding to a board about a company’s social capital, and help bridge the divide between financial and social capitals.

Professor Mervyn KingChairman of the International Integrated Reporting Council

There is widening acceptance that organizations – large and small, public and private, commercial and charitable – may be failing to meet the needs of their societal stakeholders. This has, in some cases, caused a rupturing of trust, a loss of social licence. This book … equips companies with the tools to begin the slow process of rebuilding trust, relationship by relationship.

Andy HaldaneChief Economist at the Bank of England

I have been working with the ideas in The Relational Lens for over five years now and have not yet identified a more powerful way of affecting beneficial change within and between organisations and teams... If we are to repair the relationships between business and society, and those between people and public service, people and politicians and people and people then we truly need a relational lens to look at the world. The authors of ‘The Relational Lens’ have given us one.

Vincent Neate Chief Executive of Relationship Capital Strategies